Controller LevelUpnow Webdesign Studios

Im Zollhafen 18, 50678 Cologne Germany

Email: info@levelupnownow.agency

1. General Information on Data Processing We take the protection of your personal data very seriously. We process your personal data confidentially and in accordance with the statutory data protection regulations of the EU General Data Protection Regulation (GDPR) as well as this privacy policy.

2. Access Data and Hosting When you visit our website, information is automatically collected by the web server (log files). This includes:

• Browser type and version

• Operating system used

• Referrer URL (previously visited page)

• Hostname of the accessing computer

• Date and time of the server request

This data is technically necessary to ensure the stability and security of the website and is not used to personally identify visitors. This data will not be combined with other data sources.

3. External Links and Integrated Services Our website contains links and integrations to external services. Please note that we have no influence over their privacy practices. Below is information about the services we use:

3.1 WhatsApp Web We provide a link to WhatsApp Web to facilitate communication. Clicking the link may share your IP address with WhatsApp. Provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Further information can be found in WhatsApp's privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea.

3.2 Microsoft 365 We provide a link to our Microsoft 365 account to streamline communication. Provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Further details: https://privacy.microsoft.com/en-us/privacystatement.

3.3 Calendly We use Calendly to schedule appointments. Clicking the link may involve the processing of personal data. Provider: Calendly, LLC, 271 17th St NW, Ste 1000, Atlanta, GA 30363, USA. Further details: https://calendly.com/privacy.

3.4 Vimeo We use the Vimeo player to embed videos. Provider: Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA. Vimeo may store your IP address and set cookies. Privacy policy: https://vimeo.com/privacy.

3.5 YouTube Our website includes links to YouTube videos. Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Clicking a YouTube link may transfer personal data to Google. Privacy policy: https://policies.google.com/privacy.

4. Cookies We do not use cookies on our website.

5. Your Rights as a Data Subject You have the following rights:

• Access to your stored data (Art. 15 GDPR)

• Rectification of inaccurate or incomplete data (Art. 16 GDPR)

• Deletion of your data, provided there are no legal retention obligations (Art. 17 GDPR)

• Restriction of processing (Art. 18 GDPR)

• Data portability (Art. 20 GDPR)

• Objection to data processing (Art. 21 GDPR)

Please contact us using the details above to exercise these rights.

6. Right to Lodge a Complaint with a Supervisory Authority You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.

7. Changes to This Privacy Policy We reserve the right to amend this privacy policy to reflect changes in legal requirements or modifications to our services. The most recent privacy policy will apply during your subsequent visits.

Effective Date: January 2025

We may collect personal information from you when you visit our website, register for an account, or interact with our services. This information may include your name, email address, contact details, and any other information you voluntarily provide to us.

We may use the information we collect from you for various purposes, including:

1. Providing and improving our products and services

2. Personalizing your experience on our website

3. Communicating with you about your account and any updates or promotions

4. Analyzing website traffic and user behavior to enhance our offerings

We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.

Our website may use cookies to enhance your browsing experience and collect information about how you interact with our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some features of the site may not function properly without cookies.

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@levelupnow.agency.